Refund policy

Return & Exchange Policy

• As each product is carefully inspected before dispatch, we do not accept returns or exchanges unless the item received is damaged or incorrect.
• Any issue must be reported within 24 hours of delivery with an unboxing video and clear photographs.
• Colours may vary slightly due to screen settings and lighting conditions.
• Custom-cut fabrics and made-to-order items are not eligible for return or exchange.

Order Cancellation

Once an order has been placed and payment has been successfully processed, it cannot be cancelled, modified, or refunded.

Please review your order carefully before completing your purchase.

If you have any questions before placing an order, we encourage you to contact us via WhatsApp or email, and we’ll be happy to assist you.

Refund Policy

• Refunds are processed only if a return request is approved.
• Once the returned item is received and inspected, the refund will be initiated to the original payment method within 5–7 business days.
• Shipping charges are non-refundable unless the error was on our part.